UX researchers provide answers to the challenging and often unknown questions about a product’s design by conducting various types of research, working with cross-functional teams, and assisting the entire user experience team to ensure a consumer has an experience with a product that is fun, intuitive, and accessible. UX researchers discover what users want from a product through research, collaboration with cross-functional teams, and performing usability studies. They are at the forefront of enacting change through oral and written presentations of their findings.
UX researchers perform market and ethnographic research and plan and implement user research strategies and methodologies. They present research findings to diverse audiences and mentor and coach junior UX researchers. They help the UX team understand what makes users more intuitive, accessible, and seamless. They ask questions, gather data, and analyze data performing market and ethnographic research and quantitative and qualitative research. UX researchers need a bachelor's degree or master's degree in a human behavior related field or equivalent and demonstrated work experience.