Technician Interview Questions
A technician applies practical understanding to a range of career fields. If you are interviewing for this job, expect behavioural, scenario-based and technical questions. The hiring manager will also assess whether you have relevant abilities, such as problem-solving, communication, leadership and teamwork.
Top Technician Interview Questions & How To Answer
Here are three top technician interview questions and tips on how to answer them:
Question No. 1: Can you describe a challenging project you encountered and how you overcame this challenge?
How to answer: A hiring manager asks this question to gauge your technical expertise and problem-solving skills. Use the STAR method to talk about a situation, task, action and a result that addresses this question. For example, suppose you are a field service technician. In that case, you can talk about maintaining equipment, handling a specific malfunction, spotting a product solution and contributing to a structural improvement in a product design.
Question No. 2: Which personal qualities make you a good fit for this job?
How to answer: Demonstrate that you have relevant soft skills by describing those that suit job duties, such as attention to detail, accuracy and problem-solving abilities. For example, if you are a computer technician, talk about how your attention to detail improves the maintenance work you perform on information technology systems.
Question No. 3: How do you keep yourself informed about developments in this field?
How to answer: The hiring manager asks this question to evaluate your professional skills in maintaining current industry knowledge. Discuss the techniques you use to stay updated about industry information, such as reviewing industry news, reading peer-reviewed journals in your field and participating in relevant professional events.
It was a lot of behavioral based questions. Ex: tell me about a time where you were in competition with a co worker. Tell me about a time where you had to take on more responsibility than what was in your job description35 Answers
When I had to take more responsibility than what was in my job description was when we were short handed at the clinic and I took over as the front desk and also helped triage patients before being seen by the doctor Less
Be on time in order to fulfill
I have to take make sure the patient comfortable that my responsibility
If you were hired, where would you want your office to be?18 Answers
How would you deal with telling a customer no?7 Answers
The. Customer is always right. I would assist the customer look for the item and after not finding the item I would have the department Manager check in the back and then offer substitutions. If that is unacceptable I would check nearby Kroger’s. Less
I wouldn't tell them no bluntly, I would understand their request and then talk to the nurse in charge, telling them what the patient thinks he/she might need. Less
Well, you never say "no" to a customer. I would just offer alternative solutions. Example, if they want fresh peaches and we don’t have them, offer the frozen ones or maybe even canned ones? Less
What you will do with rude customer7 Answers
Try and calm them down...Calmly Apologize for how they are feeling, let them know you are trying yo help listen to their concerns ie..what they are angry about, not the tone of their voice or the flowery words used around their explanation and at that point address the issue...it's either going to be one of 3 things...it's something you can help them with....it's something they or you will need to seek managerial advise/approval or its a no...then calmly explain as much as you'd like to be able to do that you can't and offer what you can do...and give them the choice of if they will accept whatever it is you are offering or not.. then go on with life from there....never ever get loud or irate back to the customer. ..you are representin the company. ...if they continue to escalate...ask them please do not speak to me like that. And if they continue to do so let them know you do not have to tolerate abuse and you will either leave or they will need to leave and come back when they are calner or that you will hang up if they continue in that matter. Then proceed accordingly...leave, hang up...call security or the police if they wont stop and won't leave Less
There's nothing you can do after this point. Hr told me it's all about when they have enough people to start training etc etc. i applied April 12, had my interview may 12, received the good emails and still nothing yet Less
Same with me I'm waiting since 26 of May , so this email about the good news mean at least you guarantee for sure you being selected and it's all matters of time?? Less