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      elder

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      Related searches: elder reviews | elder jobs | elder salaries | elder benefits
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      Head Of Customer Experience Interview

      29 Apr 2026
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at elder (London, England)

      Interview

      In house head of talent acquisition sought me out for interview via LinkedIn. We had a conversation and he said he was impressed and would put me forward for interview. Despite our positive call, and following up a few times, nearly 3 weeks later and their head of talent has ghosteded me. I see this is a common complaint. It is somewhat ironic that I should receive such poor service and communication when broken feedback loops, lack of good customer conversations and disinterest in customer opinions when leaving was their chief complaint of the outgoing head of customer service.

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