They asked about how I would handle a needy user.
Desktop Support Technician Ii Interview Questions
12 desktop support technician ii interview questions shared by candidates
Describe a difficult situation you encountered and how you handled it.
What does DNS stand for?
Tell me about a time that you had to deal with a very difficult or frustrated customer and how did you diffuse the situation?
The most unexpected question was, Could I describe what the inside of a hard drive are, to a non-technical user.
Most difficult question was a question about the registry. Something none of the techs actually know about here.
Prioritize these 5 tasks all of which the user insists are priority.
Prioritize these 5 tasks all of which the user insists are priority.
What is Active Directory? How is it used?
How would you react if someone gets angry at you ?
Viewing 1 - 10 interview questions