I applied online. The process took 4 weeks. I interviewed at cxLoyalty in Jul 2020
Interview
Zoom call
Strategic and behavioral questions
Not a long process.
Background check and drug screening
They were very nice and helpful with my nervousness
Wear business attire and impress them
Interview questions [1]
Question 1
What would you do if a customer is having trouble finding their travel number
The process took 1 week. I interviewed at cxLoyalty (Plano, TX) in Jun 2020
Interview
About 30 min long, One round interview with hiring mnager. granted I did interview during a hiring event. Easy customer service questions " tell me about a time". Start date was very far from interview date.
I applied through an employee referral. The process took 1 week. I interviewed at cxLoyalty (Saint Louis, MO) in Feb 2012
Interview
Very easy. Hillary is very nice snd easy to talk to. She explained exactly what the job would entail and what the next step would be in the hiring process. She was always willing to help in every aspect of the hiring process.