I applied online. The process took 2+ months. I interviewed at Zayo (Boulder, CO) in Nov 2013
Interview
The interview process was extensive. Their customer focus was laser sharp and foremost in every interview. I interviewed a total of 4 times - 3 phone and 1 face to face. The entire management team were all very professional, honest about expectation and committed to finding the appropriate candidate. They explained the customer focus environment, the group and company expectations.
Interview questions [1]
Question 1
I was asked how do I deliver a "no" to the customer when they are expecting and demanding a "yes" answer.