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      ZayZoon

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      Customer Care Team Lead Interview

      23 Jun 2026
      Anonymous employee
      Squamish, BC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at ZayZoon (Squamish, BC)

      Interview

      The interview process felt extremely organic. I appreciated that right away on the first introduction they focused on being authentic and trying to disarm the regular stress of interview processes. This helped me show up as my best self and I think it's something companies try and achieve, but they've succeeded. While the interview process felt easy because of this, it was appropriately challenging with some good questions and a fun leadership presentation.

      Interview questions [1]

      Question 1

      There were many questions we went through, however, an example of one of the questions was "How do you handle saying no and having more challenging conversations with people, when it might have friction" (More or less)
      Answer question