I applied online. The process took 2 weeks. I interviewed at Zapier
Difficult interview
Application
I interviewed at Zapier
Interview
HR screen followed by a 90 minute skills interview. Spend some time filling out the initial form with thoughtful answers. Skills test can be hard so come in prepared. No feedback if you’re rejected.
The interview process was like any other interview—you submit your application, receive a notification for an interview, etc. The one thing I liked is the ease of scheduling for that interview. You provide a set of availabilities from which the interviewer will confirm. Far easier than a back-and-forth thread just to confirm availability.
Interview questions [1]
Question 1
Tell me about the time you handled a difficult conversation with a customer
I applied online. The process took 1 day. I interviewed at Zapier in Aug 2021
Interview
Had a 30 minute Zoom video call with the recruiter, canned questions like tell me about yourself, what kind of continuing education do you engage in, a couple of technical term definition questions
Interview questions [1]
Question 1
What percentage of your day is spent answering ticket emails versus screenshare versus webchat