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      IT Helpdesk Analyst Interview

      28 Dec 2016
      Anonymous employee
      Manila, Manila
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Xerox (Manila, Manila)

      Interview

      Initial interview from a Recruitment Specialist, Tech Exam (done in the same day), Scheduling of the Final interview, Operations Manager Interview (During Operation hours) and Job offer from the Recruitment Head.

      Interview questions [6]

      Question 1

      Do you know anything about ITIL V3?
      1 Answer

      Question 2

      Do you have an experience in Active Directory?
      Answer question

      Question 3

      Do you have experience in Troubleshooting Mainframes?
      Answer question

      Question 4

      Have you handle Corporate IT concerns?
      Answer question

      Question 5

      What do you know about the IT Business side?
      Answer question

      Question 6

      Why should we hire you?
      Answer question