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      Retention Specialist Interview

      22 Jul 2025
      Anonymous employee
      Texas City, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Wipro (Texas City, TX)

      Interview

      I recall there being two interviews to obtain this position. They basically wanted to know whether you had a sales background which I have. The training was really good was a little extended. I can’t remember the reason why that was a little confusing however, we probably a really good company. I will recommend.

      Interview questions [1]

      Question 1

      Tell me about a time where a customer was unsatisfied and how did you how to resolve that customer issue?
      Answer question