Highly rated company to work for and great reputation. Market competitiveness with salary and benefits, outstanding company values. Initial call with HR Generalist for screening. Check! Moved to next level, video interview with hiring manager of Customer Success. Check! His assessment I possess strong customer success skill but weak on network knowledge. BUT still advanced to next step to a Video call with IT Director. All three individuals are personable, professional and clearly know their domains. Get news! Called back early from my vacation to take Technical Assessment test (not impressive results but already knew I was weak in networking) and meet in person with hiring manager and potential CSM colleague. I totally bombed in person interview, I have an idea where, definitely felt very comfortable and must have turned them off. No feedback offered. It’s been Radio silence despite my sending a thank you email. A bit ironic because Customer Success Manager is about communicating both good and bad news. But as Mother always said, “if you don’t have anything nice to say don’t say anything.” Advice definitely get certified in MS Network and stick with a narrow, precise response script to question , don’t reveal too much about yourself. To be successful at WingSwept you MUST be a self starter, there is 2 week training program offered but after that you will likely be working independently. Good luck and I hope you get an offer as it does appear to be a solid employer.