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      Wegmans Food Markets

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      Part Time Sub Shop - Customer Service Interview

      18 Jul 2015
      Anonymous employee
      Buffalo, NY
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Wegmans Food Markets (Buffalo, NY) in Jul 2015

      Interview

      I applied online after a friend of mine had recommended Wegmans as a great place to work. Exactly two weeks after I submitted my application, I received an email asking my availability to set up a phone interview. 4 days later, I had my phone interview. Basic questions mostly and some situational. The interview lasted approximately 30 minutes. I was told I would receive a call within the week if I was selected to proceed in the interview process. I was actually called later that same day to set up a second interview in-store. I was told when I arrived for my second interview that it would be conducted with 2 individuals from the department. I never felt rushed to answer and they both were very polite and friendly. The interview lasted approximately 1 hour. I was then given a tour of part of the store by the Sous Chef, which was cool. The same woman that conducted my phone interview called the next day to offer me a position. After my background check, I will be attending orientation!

      Interview questions [5]

      Question 1

      Can you tell us about a time where you had to teach a friend or co-worker a new skill?
      Answer question

      Question 2

      Can you describe your ideal work environment?
      Answer question

      Question 3

      How would you demonstrate excellent customer service?
      Answer question

      Question 4

      How would you handle a customer who is upset?
      Answer question

      Question 5

      What would you do if a customer asked you a question you did not know the answer to?
      Answer question
      1