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      Wave

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      Customer Support Representative Front Office Interview

      18 Mar 2022
      Anonymous interview candidate
      Dakar

      Other Customer Support Representative Front Office interview reviews for Wave

      Customer Support Representative Front Office Interview

      12 Nov 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview
      No offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 2 days. I interviewed at Wave (Dakar) in Mar 2022

      Interview

      The interview is very important , it allows us to know Wave , to know the vision and the mission of Wave also to know the values of Wave .

      Interview questions [1]

      Question 1

      Do we know wave ?
      Answer question
      avatar
      Wave response
      3y
      Thank you for taking the time to share your feedback. We want our candidates to have the best possible experience during our interview process, and feedback like yours will help us achieve this goal. We would like to hear more details about your experience and receive suggestions. Do not hesitate to email us at recruiting@wave.com, and we’ll reply as soon as possible.

      Application

      I applied online. The process took 2 days. I interviewed at Wave in Oct 2023

      Interview

      hi first of all the interview was long but professional and great. it was about me, my professional career, the work at wave and what i have to do at the job

      Interview questions [1]

      Question 1

      He asked about my school curriculum
      1 Answer
      avatar
      Wave response
      2y
      Hello, Thank you for sharing your thoughts on the interview process at Wave. We're happy to hear that your experience was professional. Our aim is to provide a thorough yet positive interaction with candidates. It's great to hear that the interview delved into your professional journey, your potential fit within Wave, and the responsibilities of the role. Your feedback is appreciated, and we wish you the best in your role as customer support representative.

      Customer Support Representative Front Office Interview

      28 Sept 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Wave in Sept 2023

      Interview

      The interview process was very organized and the members of the HR were very professional and welcoming. We were submitted to a complete medical test then for our first day we have an overview and recommendations concerning the work and received our working tools from IT.

      Interview questions [1]

      Question 1

      What part of the job description prompted you to apply? ... What attracts you to our company? ... Let's say I'm a customer. ... How do you provide excellent customer service?
      Answer question
      avatar
      Wave response
      2y
      Hello, Thank you for the feedback on our interviewing process and we are pleased you had a positive interviewing experience. Candidate experience is important to us at Wave and we ensure our hiring process is thorough whilst also providing an insight into our mission, culture and values. Wishing you great success in your role as Customer Service Representative.