I applied online. The process took 2 weeks. I interviewed at Waitrose in Sept 2019
Interview
Very relaxed atmosphere,
Group exercise (around 10 people) with one to one interview shortly followed with one of the branch managers,
Group exercise based off a situation,
One to one more personal,
Found out the next day about results
A group interview with others - straightforward questions shared with the group. A one to one interview after this with the section manager - this was also very informal. I was offered the job and accepted.
Good combination of online testing and in person situational questions in store. Testing beforehand had a range of questions including scaled responses and videos. In store questions were more team building
Interview questions [1]
Question 1
Situational questions - including how you’d respond to customer enquiries
I applied online. The process took 3 weeks. I interviewed at Waitrose
Interview
Group interview followed by 1:1 interview and right to work checks. As a group we had to respond to a list of scenarios and say what we would do in given situations.