I applied online. I interviewed at Waitrose (Horsham, England) in Nov 2016
Interview
My interview was very relaxed not as bad as I though it was going to be As there were only two of us we went straight into the interview. I had my interview on Monday and I was notified by Friday that I was successful looking forward to new experiences and new job
They asked some basic questions; it was a very friendly atmosphere; the recruitment process is very straightforward; I think it takes no more than two weeks. First a telephone interview, then an interview with the managers
it was a normal customer service interview with competency and situational questions and questions about yourself and all that kind of stuff. very basic part-time job interview that anyone could get through
Completed an online assessment that was harder than it seemed and then did an in person interview with one of the managers. She was very friendly and I felt at ease.
Interview questions [1]
Question 1
How would you deal with a customer who was unhappy with a purchase?