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      WaFd Bank

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      Related searches: WaFd Bank reviews | WaFd Bank jobs | WaFd Bank salaries | WaFd Bank benefits
      WaFd Bank interviewsWaFd Bank Customer Service Representative interviewsWaFd Bank interview


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      Customer Service Representative Interview

      16 Nov 2016
      Anonymous employee
      Phoenix, AZ

      Other Customer Service Representative interview reviews for WaFd Bank

      Customer Service Representative Interview

      23 Mar 2026
      Anonymous interview candidate
      Seattle, WA
      No offer
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at WaFd Bank (Phoenix, AZ) in May 2015

      Interview

      Initial interview was over the phone with the HR Rep. It wasn't scheduled, so I was a little caught off guard when I realized about half way through that it was actually the first interview. Since they decided to move forward with the interview process, I had to schedule a drug test (within 48 hours I think?) and consent to a background check. The HR rep then passed my information to the branch manager I was going to interview with, who then contacted me to schedule and interview time. The interview with the branch manager was fantastic. It was very organic rather than the strict question-answer type interviews I'm used to. We ended up just chatting (in a way that brought up topics prompting the same answers as typical interview questions, but without the awkward structure) and then I met with the supervisor and spoke with her for a few minutes. The manager basically send she was offering me the job right there, but had to wait to officially make the offer until the background check and drug test results came back. Since I knew those were fine I pretty much just waited another day to get the call from HR. All in all from the first call to the job offer took only like 3 or 4 days, which I'm told is uncommon, but it's definitely possible. I started my first day the following week.

      Interview questions [1]

      Question 1

      Why do you want to work for Washington Federal?
      1 Answer
      Neutral experience
      Easy interview

      Application

      I interviewed at WaFd Bank (Seattle, WA)

      Interview

      Phone screen with a recruiter. Followed up with a short in person interview. The followed up over email to let me know that I didn't get the position. Overall, they were very nice.

      Interview questions [1]

      Question 1

      Are you comfortable with upselling?
      Answer question

      Customer Service Representative (CSR) Interview

      6 Dec 2023
      Anonymous interview candidate
      Seattle, WA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at WaFd Bank (Seattle, WA) in Aug 2023

      Interview

      Phone screen, then in person interview. The people were kinder than most places I have interviewed. Make sure to dress the part, I felt underdressed. The interview lasted about 30 minutes, there were about 8 customer service related questions.

      Interview questions [1]

      Question 1

      About a customer service situation that was unsolved.
      Answer question

      Customer Service Representative Interview

      12 May 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at WaFd Bank in May 2022

      Interview

      Very nice and professional . Excited to hopeful start working for them as I enjoy the banking world and help clients with financial needs. They offer good benefits. Pay Is ok. Hrs are nice with weekends off.

      Interview questions [1]

      Question 1

      What makes you a good candidate
      1 Answer