I applied online. The process took 8 weeks. I interviewed at WSIB (Toronto, ON) in Jul 2018
Interview
After passing the online survey and practical, it was a sit down interview with two managers where they asked four questions, and then left you will a short quiz to do for 30 minutes. When they came back there was time for questions and then it was over.
Interview questions [4]
Question 1
Tell me about a time when a customer was upset/irate. What did you do?