First of all, the assessment questions were mentally demanding — which I was prepared for. However, after successfully completing them and being scheduled for an interview, it was abruptly canceled with the explanation First of all, the assessment questions were mentally demanding — which I was prepared for and willing to tackle. However, after successfully completing the assessment and being scheduled for an interview, it was abruptly canceled. The reason given was that my English "was not fluent enough" to work with their clients.
This was particularly frustrating because part of the application process required submitting a voice note — something I’ve done successfully in many previous applications, even receiving job offers as a result. Yet, despite meeting that requirement, they concluded that I didn’t meet their communication standards.
Let’s be honest: if you’re from Africa, don’t even bother applying. It feels like decisions are made not on merit or capability, but on bias — possibly towards accent or perceived fluency. And if that’s the case, it would be more transparent and respectful to simply exclude African countries from the application process, rather than subjecting candidates to a draining experience only to be dismissed on flimsy and subjective grounds.
Using "fluency" as a blanket excuse — after listening to a pre-recorded voice note and ignoring years of experience — is not just disappointing; it's unacceptable.