I applied online. The process took 1+ week. I interviewed at Verizon (San Francisco, CA)
Interview
There are 2 phone interviews before the final face-to-face interview. The process takes about 2 weeks. You hear back within 2 days of your last interview and as soon as they make the decision they make you an offer that you can accept or decline. I accepted the first offer, however I found out that you can negotiate based on your experience and education.
Interview questions [1]
Question 1
General job related questions and examples about how you behaved in certain situations.
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how
