I applied online. The process took 3 weeks. I interviewed at Verizon (Chandler, AZ) in Jan 2014
Interview
I applied online with an application. i got called about a few days after. During the first phone interview i was asked basic questions about my resume and application. With a couple of questions regarding changing jobs. I was setup to go in for the assessment that very same phone call. The assessment took place about a week after. The assessment had 7 parts to it measuring your personality and ability to do the job. i got setup with the next interview the same day. The interview was about 5 days after with two people. Questions regarding your customer service was asked. if done well you'll be setup for the last interview with more questions regarding customer service. The whole interview process was great and everyone was polite. They do a great job with their interview process.
Interview questions [1]
Question 1
Role play a customer service representative for a phone company.
I applied online. The process took 3 days. I interviewed at Verizon (Cincinnati, OH) in May 2026
Interview
The interview was conducted virtually. It was for the customer service position. Mostly I was questioned about how I would handle various scenarios, for assisting clients. I was asked some real world examples and asked to handle them.
Interview questions [1]
Question 1
How would you handle an angry or disgruntled customer?
Lengthy and the paperwork is extremely confusing to fill out and submit. Thank you. But other than that really nice people. They hire through a 3rd party called Rose International…. Very helpful people
Unprofessional interview, and unfair. Being bilingual and many years of customer service experience they decided to pass due to many years of experience. The interviewer also looked unorganized and was bias.
Interview questions [1]
Question 1
Tell us a time where you overcame an obstacle and how
