Their hiring process is a bit of a dog and pony show, but it makes sense considering the benefits available at hiring. After applying I was promptly invited for a phone interview. This interview was simply verifying the information on my application. Passing that, I was asked to go through another phone interview, this time it was a series of questions concerning my customer service experiences. Passing that, I was scheduled for a one on one interview with the store manager. At the end of the interview, I was told that I was " perfect for the position", but that I was the first interview, and I should expect to hear back within 10 days. I called regularly to check in, and was told that either the hiring manager was not in, or that they were still in the decision process. After 6 weeks, I gave up calling. 11 weeks after my in-store interview, I received an automated form rejection letter informing me that they had identified applicants who better suited the position. I felt that their follow-up was very unprofessional, and would have much preferred the rejection at least come from the manager I interviewed with, having made it to the top of their interviewing ladder, as it were.