Candidates applying for Client Relationship Specialist roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Vanguard overall takes an average of 14 days.
Common stages of the interview process at Vanguard as a Client Relationship Specialist according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied through university. The process took 1+ week. I interviewed at Vanguard (Scottsdale, AZ) in May 2015
Interview
Applied online. First part was a phone interview with a recruiter, asking what I knew about the company, why I was interested in the company, etc. The next was an on site interview. First hour is a presentation about the position, next hour was a 1-1 standard case study. Third hour was a 1-1 interview with behavioral questions. Final hour was a benefits presentation and a short campus tour.
Interview questions [2]
Question 1
What's something happening in the news financially related that interests you?
Interview was good, Interviewer provided alot of information containing to the job description and the benefits. They provided STAR example questions to get a better understanding of who I was and what I can possibly offer to the environment
I applied online. The process took 1 week. I interviewed at Vanguard (Charlotte, NC) in Aug 2021
Interview
The interview was a two step process, the phone screen was about 15 mins and they were mainly looking for clarity of your voice and if you are articulate. The virtual 1-on-1 interview was fairly easy, about 6 STAR-based questions regarding customer service, communication skills, and learning agility.
Interview questions [1]
Question 1
Tell me about a recent time where you had to develop rapport and maintain a relationship with a client or customer?
Role playing situation. Simulated call between customer and you in the role. Asked about interest in role and background. What would make you succeed. Interviewer observed how you handle a phone call