I applied online. I interviewed at Vail Resorts (Keystone, CO) in Sept 2017
Interview
Phone interview that lasted for about thirty minutes. Phone interviewer will take notes and pass it down to a manager. Depending on how the interview goes, may or may not hear from a manager of the position applying for. If you seem like a good fit for the position, a manager will call to schedule an in person interview.
Interview questions [3]
Question 1
Explain a time where you had to deal with an angry customer and how you handled it.
I applied online. The process took 3 days. I interviewed at Vail Resorts (Vail, CO) in Nov 2008
Interview
Applications are only accepted online which is kind of weird to me. It took my interviewer a few days to actually be able to commit to a time and date in which she could talk with me. This gave me a good impression that it was a very busy spa but at the same time made me hesitant about employee importance. The spa that I came from was very family oriented and Vail Resorts is very customer oriented. Don't get me wrong. They care about their employees but not before the customer. I just kept calling until I was able to come up with a time and date that worked for both of us - which I highly recommend for anyone else as well. Persistence is key.
