Universal Studios Ride Operator interview questions

Initial phone screen interview. Basic questions about background then 2 scenarios to react to. One is how to respond if a parent walks up and child is too small for ride. Other is how to react when child is too scared once they get to end of line

Easy questions, what you would do in a scenario of a passenger that doesn't meet height requirements, how you would respond to diverse coworkers and personalities, and why you feel you are a good fit for the role.