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      UnitedHealthcare

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      Customer Service Representative Interview

      27 Mar 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at UnitedHealthcare

      Interview

      Easy process and a good fit for work from home. The process was really simple and easy. Also the interview process. They will drug test you if you past the first portion of the interview as well

      Interview questions [1]

      Question 1

      What would I do in a customer scenario
      1 Answer

      Other Customer Service Representative interview reviews for UnitedHealthcare

      Customer Service Representative (CSR) Interview

      10 Jan 2026
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at UnitedHealthcare (Phoenix, AZ)

      Interview

      Pretty decent interview process in a sense that no aspect of it was too complicated. First, you'll have multiple first round interviews conducted via phone; and then you will meet at one of their office locations for the final in-person interview. Just be sure to bring a copy of your resume in hand so that you can be prepared,

      Interview questions [1]

      Question 1

      Several behavioral questions which require the STAR Method.
      1 Answer
      1

      Customer Service Representative Interview

      26 Mar 2025
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at UnitedHealthcare (Dallas, TX)

      Interview

      Pretty laid back interviews, semi easy. The people that interviewed me were very nice. Take notes you will thank yourself later. Think of past experiences, easy times and difficult times.

      Interview questions [1]

      Question 1

      About a time I overcame and obstacle and how I got through it.
      1 Answer

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