6y
I’d like to respond to this review because I remember it and you so distinctly. It is never our intention to have a candidate wait any length of time for an interview, but sometimes in business, operational demands may interfere with the best of intentions and normal processes. Such is the nature of a fast paced contemporary business. Extenuating circumstances on that particular day caused interruption of our usual process. We respect each of our candidates, as well as their time and aim to provide a very positive recruiting, hiring and employment experience. We regret we did not meet your expectations on that day.
As far as your comment of no communication, I responded to your inquiry on June 24, letting you know that shifting business priorities had put forward movement for this position on temporary hold. I never heard back from you. As you advance in your recruitment career, you will become acutely aware of how often the recruiting process may become impeded by various forces, some of which may be beyond our control. I do recognize how frustrating that can be for candidates.
No other communication was made because we have not yet filled this position, thus, your application was still under consideration. It is common knowledge in these times, that sometimes filling a professional position can take far more time than anyone would like.
We regret that instead of continued direct communication with us to discuss your experience or check on the status of your application, you chose instead to leave a negative review. However, we do consider all feedback as opportunities to improve, so thank you for sharing your experience.
We sincerely wish you the best of luck in the future.
Roya Keyan
Human Resource and Recruitment Manager