I applied through an employee referral. The process took 2 days. I interviewed at Total Credit Recovery (Toronto, ON) in Aug 2019
Interview
Very basic. Getting to know you phone call with Hr representative where He mentioned the rate and set up an in-person interview with the Manager. In person interview with the Manager for about 20mins where questions were asked and i was asked to confirm the working hours are acceptable
Interview questions [1]
Question 1
What do you know about collections
Where can a customer source for funds
Questions about call centre experience and typing skills
I applied online. I interviewed at Total Credit Recovery (North York, ON)
Interview
The interview process started with a phone screening where I discussed my background and communication skills. It was followed by a virtual interview that included role-play scenarios to assess how I would handle difficult conversations with debtors,
General interview about your past job , overall easy and casual interview. Good experience, nice and friendly process , easy easy easy easy easy process nothing much to tell ......
