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      Tory Burch

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      Client Service Specialist Interview

      27 Aug 2021
      Anonymous interview candidate
      Declined offer
      Negative experience
      Average interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at Tory Burch in Aug 2021

      Interview

      I was invited to have a virtual interview for this position, and I was very excited. I spent hours studying the company, position, my credentials, etc., just for both interviewers to leave their cameras off. I was speaking to a blank screen for my entire, hour long interview. I have done a lot of interviews for various companies and I have never been greeted by interviewers with their cameras off. It really brought down the entire experience for me and completely turned me off from the company. It’s lacks professionalism, made it seem as though they did not care about my time, and was incredibly impersonal. I declined the offer for a second interview as I really don’t think that a company who can’t even bother to turn on their cameras for your interview is a company I want to be a part of.

      Interview questions [1]

      Question 1

      Tell me how you would deal with an unsatisfied customer, a customer who wants you to bend the rules for them, and what you would do if you were balancing multiple priorities
      Answer question
      1