Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Top Hat

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Top Hat reviews | Top Hat jobs | Top Hat salaries | Top Hat benefits
      Top Hat interviewsTop Hat Customer Success Manager interviewsTop Hat interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      26 Oct 2022
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Top Hat (Toronto, ON) in Nov 2021

      Interview

      The phone interview with Kelly Zhu was great. She was courteous and on-time. She explained the role very well, the company, the company culture, and the process for the interview. Through out the process, Kelly was always keeping me in the loop and letting me know the next steps.

      Interview questions [1]

      Question 1

      Describe a time when you had to deal with a difficult customer.
      Answer question

      Other Customer Success Manager interview reviews for Top Hat

      Customer Success Manager Interview

      30 Jan 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Top Hat

      Interview

      It went well. Got a meeting with the manager of the team, after they set up a meeting with the rest of the group. Soon after that interview I got a call that I got the position.

      Interview questions [1]

      Question 1

      How do I keep myself organized.
      Answer question

      Customer Success Manager Interview

      26 Oct 2022
      Anonymous employee
      Portland, OR
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at Top Hat (Portland, OR) in Nov 2021

      Interview

      Kelly was the recruiter I worked with and she was wonderful. She made me feel very at ease and comfortable during the interview process and it felt more like talking to a friend rather than being interviewed. 10/10 would interview again!

      Interview questions [1]

      Question 1

      Professional experience, why I left my last company, my professional goals and aspirations, etc. Fairly standard interview questions with a project for the final interview.
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Capgemini
      3.7★Compensation and benefits
      avatar
      SAP
      3.9★Compensation and benefits
      avatar
      Dynatrace
      3.9★Compensation and benefits
      avatar
      BMW Group
      4.0★Compensation and benefits