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      Toast Inc

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      Customer Growth Sales Account Executive Interview

      27 Jan 2023
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at Toast Inc (New York, NY) in Jan 2023

      Interview

      I was invited to a 30 minute phone conversation with an internal recruiter. She was 10 minutes late to the call, and offered no apology for starting the call behind schedule, she dismissively said "hope this time still works for you." I was rapidly fired several questions regarding my sales experience and past performance. I get some people merely want to check boxes off as they're interviewing, however it came off extremely rude, and she did little to understand my current situation or why I was interviewing in the first place. When I was done with my interrogation, I was asked if I had any additional questions. Again, the tone was rude and dismissive, as if the recruiter was simply hoping I would say "not at this time." My advice to Toast, do better at connecting with candidates. Yes, past sales experience is important, but if that's all you care about, and you don't bother to get to know a candidate, you're leaving a lot on the table. Overall I left the call not feeling like this would be a great place to work, and I'm happy to learn that in a 30 minute time span.

      Interview questions [1]

      Question 1

      What was your previous quota? What was your percentage to quota last year? How did you accomplish quota? What was a deal that stood out at you the most?
      Answer question
      1
      avatar
      Toast Inc response
      3y
      Thank you for sharing this feedback with us. I am so disappointed to hear that this was your experience interviewing at Toast. Candidate experience is extremely important to us, and everything you've described here is in direct conflict with the standards we hold ourselves to. I will be sure to share this with my team. If you have any additional feedback you'd like to share, please don't hesitate to reach out to me directly on LinkedIn. - Aryca Parton, Director, Talent Acquisition