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      Toast Inc

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      Marketing Operations Director Interview

      13 Apr 2022
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Toast Inc (New York, NY) in Apr 2022

      Interview

      Recruiter: 30 min Hiring manager: 30 min Case Study: 2 topics (4 hours) Recruiter 30 min Full Team: 1 hour Peer: 30 min Executive:30 min 2 future employees:30 min Peer: 30 min Hiring Manager:30 min Recruiter: 30 min Total:9.5 hours of my life Response: an impersonal 'we have decided to pursue other candidates' and no response for further feedback. Overall: Basically a giant waste of time and I would be surprised if they use any or everything I prepared. Their executive level interviewer was asking for ideas in solving issues they have. I'm pretty sure this whole experience was a free way to get consulting advice. Lesson learned.

      Interview questions [1]

      Question 1

      2part case atudy Part 1. Buy-In & Influence Share a situation where you had to work cross-functionally to get leadership buy-in on and prioritization around a major change in your MarTech stack Showcase advising and/or influencing at least two teams outside of Marketing/the department you were in Unpack the opportunity and resulting gains  Review timeline of project milestones  Part 2. Team Building Share an overview of your experience building a MOPs/OPs function and what processes you put into place to prioritize work and activate directs to execute successfully against their initiative.  Potential areas to highlight: Showcase how you got buy-in to establish or grow your team Show process improvements you drove to improve throughput, accountability, and execution Share an example where a team member was struggling and you helped them improve
      1 Answer
      7
      avatar
      Toast Inc response
      4y
      Thank you for taking the time to interview with us. I appreciate your feedback here, as it will help us continue to improve on the candidate experience we provide. Our case studies are meant to help give candidates a realistic view into the opportunities and challenges the role will provide. I am sorry if this exercise was not an enjoyable experience for you. I am also sorry that we weren't able to connect for additional feedback. If you are still interested in discussing the feedback, please give me a call or send me an email so we can schedule some time. I wish you the best of luck in your job search. - Sasha Yershov, Senior Manager, Talent Acquisition