I applied online. The process took 6 weeks. I interviewed at Toast Inc (Boston, MA) in Nov 2019
Interview
Working with HR was the highlight of my process. A big shout out to Neil Andrews for being so engaging and responsive throughout the whole process. I had a phone HR interview, phone interview with a hiring manager, and a 2 hour in person interview before getting an offer. There was a case study portion which I enjoyed as it gave me a sense of what the day to day activities of the job would entail. Unfortunately salary was the deciding factor that I had to turn down the opportunity.
Interview questions [1]
Question 1
How will my experience help in a restaurant industry?
I’m so glad to hear that you found the interview process to be a valuable exercise. That’s exactly what we’re striving for! I appreciate you taking the time to interview with us and wish you all the best in your job search! - Mike Brown, VP Talent & Insights
I applied online. The process took 2 weeks. I interviewed at Toast Inc
Interview
The interview process was very thorough and timely. They responded to my emails quickly and kept the schedule tight so I wasn't waiting weeks between interviews. There were 3 rounds of interview total.
Interview questions [1]
Question 1
What is the biggest challenge you've had to overcome in the workplace?
I applied online. The process took 2 months. I interviewed at Toast Inc (Boston, MA) in Oct 2019
Interview
Lots of back and forth, delays and being strung along. Interviewers seemed unfamiliar with my resume and qualifications and didn’t introduce themselves/their role in the organization (would you be my manager? My coworker? I had to piece together a lot of information myself). Also swapped out interviewers at the last minute. A longer process than it should have been. After being told I was probably overqualified (was fine with this, just wanted in) I received not one but two identical decline offers via email (unmonitored email address form letter) a week apart after working extensively with their in house recruiter.
Interview questions [1]
Question 1
How would you handle an unhappy customer via email and via phone?
I’m so sorry about this. From what you’re describing, it sounds like the interview process was a mess and we clearly failed to set you up for success. I expect far better from my team and would like to make this right. If you feel comfortable, please reach out to me directly on LinkedIn. - Mike Brown, VP Talent & Insights