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      Toad&Co

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      Customer Service Representative Interview

      15 May 2025
      Anonymous employee
      Santa Barbara, CA

      Other Customer Service Representative interview reviews for Toad&Co

      Customer Service Representative Interview

      19 Sept 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Toad&Co (Santa Barbara, CA)

      Interview

      First there was a screeening call with the office manager. After that I had an in-person meeting with direct manager and other team members. Office was received after that. I had a very warm and positive experience.

      Interview questions [1]

      Question 1

      Why I wanted to work there
      Answer question

      Application

      I applied online. I interviewed at Toad&Co

      Interview

      I had an introductory zoom interview which I thought went well overall. At the end, I was told she would be in touch with the next steps at the end of the week after speaking with the hiring manager. After sending a thank you email and receiving no response at the end of the week, I proceeded to send another follow up email for any kind of update and still did not receive a response. I understand things happen but as the director of people, I would expect a reply - no matter negative or positive. Seems like bad form to me and for a company who prides themselves on a great culture, I am not so sure. Disappointing to say the least.

      Interview questions [1]

      Question 1

      Tell me about yourself and your work experience
      Answer question