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      The Emirates Group

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      Related searches: The Emirates Group reviews | The Emirates Group jobs | The Emirates Group salaries | The Emirates Group benefits | The Emirates Group conversations
      The Emirates Group interviewsThe Emirates Group Customer Services Agent interviewsThe Emirates Group interview


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      Customer Services Agent Interview

      31 Jan 2010
      Anonymous employee
      Dubai

      Other Customer Services Agent interview reviews for The Emirates Group

      Customer Service Agent Interview

      7 Sept 2024
      Anonymous employee
      Dubai
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at The Emirates Group (Dubai) in Jan 2008

      Interview

      I was called by phone and told that I had been selected and given the date, time and place to turn up for the interview. The first stage was a directly written test that consisted of answering three questions based on customer service scenarios. The second stage involved a presentation done by those who had been shortlisted after the first stage and it was done first by group then afterwards ended by individual presentation. Questions are asked while the presentation is going on. The third and last bit was a panel interview wher two interviewers asked me for finer details about my past career and academic history and also went with me through each detail mentioned in my CV. They also asked for my salary expectation and whether I would be comfortable working in the Company.

      Interview questions [2]

      Question 1

      What was the most difficult work situation you ever found yourself in and how did you resolve it with a positive result? Please mention date, place and names.
      Answer question

      Question 2

      Why do you think you are the best candidate for this job?
      1 Answer
      84
      Average interview

      Application

      I applied online. I interviewed at The Emirates Group (Dubai)

      Interview

      Interview process was automated, meaning you didn’t have to talk to anyone - just record the videos. There were questions about cases at work and 2 games. Additionally, you will get 2 questions on your native language if applicable.

      Interview questions [1]

      Question 1

      Talk about a negative customer experience and how it was resolved.
      Answer question
      1

      Customer Service Agent Interview

      19 Oct 2021
      Anonymous interview candidate
      Dubai
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at The Emirates Group (Dubai) in Sept 2021

      Interview

      all around, the interview process was easy. However pay scale is very low compare to other standards. Always good for a sound job and benefits. Should be suggested to friends and relatives

      Interview questions [1]

      Question 1

      How to handle pressure situation?
      2 Answers
      5

      Customer Service Agent Interview

      15 Nov 2018
      Anonymous interview candidate
      Dubai
      No offer
      Positive experience
      Average interview

      Application

      I applied through other source. I interviewed at The Emirates Group (Dubai)

      Interview

      English test Face to face interview. It was easy and the recruiters were nice To many applicants Nice experience it was such a honor for me , they where so professional and kind

      Interview questions [1]

      Question 1

      Tell us how did you solve a problem happened with a customer in your previous job
      1 Answer
      17