The job listing on Glassdoor states Sales Associate, even when they are hiring for Seasonal only. I completed the first online application. I received an email to complete a more detailed online application, which I did right away. A few days later, I received an email asking me to accept a time for a phone interview. I replied and accepted. I waited the full 30 minutes and no one called at the scheduled time. I sent an email stating that I had been ready and waiting. Three hours late, someone finally called and apologized. I did the interview and we set up an in-store interview a couple days later. I was early. I waited and the manager came out 15 minutes late. I really loved this store and was quite disappointed to not receive an offer. I have shopped there several times and no one ever approached me to show me or sell me anything. I am not afraid to approach customers and would have enjoyed showing them products to meet their needs and to especially show them the closet solutions. I am also very good at getting sign ups for perks programs. Though one of the managers told me about these things, I was never asked if I could do them or how. Since I do not see these things happening in this store perhaps this is not what they are really wanting. Though I am in excellent shape, am strong and can work quickly, I am older than the employees I see working in the store. I never know if that is a factor. I would think I am well in the demographic for customers, being that I was one. It was also disappointing to not get the employee discount. I had plans for a lot of shopping. Now I can't say I will remain a customer. Not being called for the phone interview indicates a possible lack of concern for employees. That was a big red flag for me. The hourly rate I asked for was about mid-range according to Glassdoor. The Manager stated a rate $1 - $3 below that. I would have taken an offer for less than I asked. Overall, I have to say my interview process was very disappointing as compared to the company's high foundation principles. I agree with another review who stated that the questions asked have nothing to do with your experience or ability to do the job. I had the feeling they were just going through the motions with me, barely.