I applied online. The process took 2 weeks. I interviewed at The Cigna Group
Interview
I had a Phone interview for work at home customer service position. There was some behavioral questions to answer relate to my experience and role play to see how I would be on the phone
Interview questions [1]
Question 1
Behavioral Questions
Tell me about a time when you handled a challenging situation. With this question, the interviewer wants to see how you handle challenging situations when they arise.