Customer Service Assistant applicants have rated the interview process at Tesco with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Assistant roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Tesco overall takes an average of 14 days.
Common stages of the interview process at Tesco as a Customer Service Assistant according to 1 Glassdoor interviews include:
One on one interview: 33%
IQ intelligence test: 33%
Presentation: 33%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at Tesco (Manchester, England) in Jun 2018
Interview
Group interview team building task asked to build a tower from paper and filled out loads of forms watched so many videos in health and safety filled out more paper work told to wear formal clothes the interview was really easy
Kind quick and helpful
Asked good questions and everyone was friendly
Open happy interviewer just make sure you prepare with experience listed so you are ready for the interview questions and answer them well
I applied online. I interviewed at Tesco (Thurso, Scotland)
Interview
It was a face to face interview with many behavioural based questions that asked about my experiences, problem solving skills, teamwork, and adaptability, and how I handle challenging situations in working environments.
Interview questions [1]
Question 1
Describe a time you went above and beyond for a customer.
Post online application, I was invited to interview. It turned out to be a group interview so I was invited into a room with other applicants where we were all asked questions and had to answer one by one
Interview questions [1]
Question 1
Tell me about a time you delivered good customer service, what do you do in your free time for fun