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      Tesco

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      Customer Assistant Interview

      31 Aug 2017
      Anonymous employee
      Buckingham, England

      Other Customer Assistant interview reviews for Tesco

      Customer Assistant Interview

      17 Jun 2026
      Anonymous employee
      Glasgow, Scotland
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Tesco (Buckingham, England) in Aug 2017

      Interview

      I was invited over the phone to go in for an interview, we went into an office where I was interviewed by the deputy manager. It was very laid back, we had a laugh and spoke about general things. He first talked me through the procedures if there was a fire etc, then he looked through my cv and asked about my references. Next he went on to ask me about my availability and asked me the set questions (i'll post below). After this we were supposed to go and interact with customers however they were short staffed and so this wasn't possible. Then I had to fill out a form about my health, if I had any health issues with standing up for long periods of times, reaching up, bending down etc. He told me I would hear back within 7 days however they usually contact quicker if they like you because they don't want you to go elsewhere. I recieved a call around 2 hours after I left the interview telling me I had passed the interview and wanted to arrange my induction.

      Interview questions [4]

      Question 1

      Tell me a time when you went above & beyond?
      Answer question

      Question 2

      Tell me a time you had a setback and were disappointed? How did you overcome this?
      Answer question

      Question 3

      Tell me a time where you had to follow rules & regulations? What were the benefits of following them?
      Answer question

      Question 4

      Tell me a time where you had to change your approach / attitude to suit a different audience? Did you get the desired effect?
      Answer question
      Average interview

      Application

      I interviewed at Tesco (Glasgow, Scotland)

      Interview

      Interview was around 2.5 hours in total. Started with a group interview then 20 minutes on the shop floor shadowing a checkout colleague then finally a 1 to 1 interview with a manager.

      Interview questions [1]

      Question 1

      How do you ensure the best customer experience?
      Answer question

      Customer Assistant Interview

      3 Jun 2026
      Anonymous employee
      Maidstone, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco (Maidstone, England)

      Interview

      Nice environment. Kind people. Asked the right questions and I felt I could ask any questions i had. Overall I enjoyed the experience and would recommend to other people to do an interview with them.

      Interview questions [1]

      Question 1

      Why would you like to work for Tesco?
      Answer question

      Customer Assistant Interview

      27 May 2026
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco

      Interview

      Very easy, just asked a few questions about my experience and my availability on time etc. what days i can work and my flexability on the dates i can do

      Interview questions [1]

      Question 1

      A time i dealt with a difficult customer
      Answer question