Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Tesco

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Tesco reviews | Tesco jobs | Tesco salaries | Tesco benefits | Tesco conversations
      Tesco interviewsTesco Customer Service Manager (CSM) interviewsTesco interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Manager (CSM) Interview

      7 Jan 2026
      Anonymous employee
      Dundee, Scotland
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Tesco (Dundee, Scotland) in Sept 2025

      Interview

      Short 5 minute phone call to discuss fit and a couple questions about the job, followed by in person 121 and group task in the same day at a later date. Generic interview questions

      Interview questions [1]

      Question 1

      Name a time you had to overcome a difficult situation in a group
      Answer question

      Other Customer Service Manager (CSM) interview reviews for Tesco

      Customer Service Manager (CSM) Interview

      7 May 2024
      Anonymous interview candidate
      Dundee, Scotland
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Tesco (Dundee, Scotland) in Apr 2024

      Interview

      Very straight forward, more conversational based interview, good feeling from the interviewer that it's a good place to work, I did however turn the job down as had a better offer elsewhere.

      Interview questions [1]

      Question 1

      Why do you want to work here
      1 Answer

      Customer Service Manager (CSM) Interview

      18 Feb 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco

      Interview

      It was easy It was easy , got interviewed by red in huddle have a couple of generic questions then not long after that I got offered the position as a C S M

      Interview questions [1]

      Question 1

      Tell us about yourself ?
      Answer question