I'm going to start this by saying I had my interview 5 years ago, I left as the store manager so I was the person doing the interviews. I wanted to give everyone insight from my perspective and what we looked for. Obviously be on time, after that most of the time we just want to have a conversation and talk. If you can't have a conversation with a stranger, retail is not for you. Mainly we asked, "Why do you want to work at Teavana?". Then we'll ask about your background and go over some of the jobs that were listed previously. When a interviewee came in we would always make them a cup of tea. Once the interview started, I would then ask them to sell me the cup of tea they are drinking i.e. talk about the flavor, color, what it would pair well with, etc.