Tata Communications Senior Customer Service Executive interview questions

They have generally 2-3 rounds.. 1st screening 2nd manager round and 3rd management round. Also they have one speech test which is conducted for customer experience teams. Most of the questions are with reference to your past experience and profile you are shortlisted for

Overall 4 rounds, First telephonic round with HR, 2nd Technical round with Manager, Third round with Senior Manager & last round with Client related to work experience & logical questions.