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      Senior Help Desk Engineer Interview

      20 Aug 2025
      Anonymous interview candidate
      Michigan City, IN
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Tanium (Michigan City, IN) in Aug 2025

      Interview

      I got an email from the recruiter and then I had a call with her. When we spoke about salary it was not accurate, they sky rocket the salary on the job posting and it was no where near the highest listed. So that is a complete lie. She gave me 10 technical questions to answer and wrote down my responses and I passed with her. I then moved on with a technical interview from two people from the team and they asked me almost the same questions and I could see they were looking for textbook answers for technical troubleshooting. I did not give those so I did not move on to the next round. I would recommend people just use ChatGPT to give some technical scenarios with textbook responses and that should get you through the technical round interviews.

      Interview questions [1]

      Question 1

      Different troubleshooting scenarios for when Windows and Mac laptops are down. A few cybersecurity questions as well as some software application questions as well.
      Answer question
      2