I applied online. The process took 4 weeks. I interviewed at TUI Group (Evesham, England) in Nov 2018
Interview
After you apply for the job you will then be asked to do a video interview if they like the look of your CV. In the video interview you have to answer 2 questions in one minute each. Make sure you do your research into TUI and really think about why you want to work for TUI specifically. If you are successful in this stage you will then be put through to a day at an assessment centre. This day is split into two sections. In the morning you do group activities, group presentations (things like PA’s talking about offers onboard) and listen to presentations from the TUI team. They are very friendly and understand the nerves that everyone is feeling. But make sure you also seem confident and remember to smile and be interactive with everyone in the room. They then send some people home at the middle of the day and the rest then make it through to the afternoon for the interviews and role play scenarios. This is a massive achievement if you make it this far so keep reminding yourself that they see potential in you. Just stay calm, be confident and most importantly be yourself! The TUI team are very welcoming and friendly and have been in the same shoes as you are in right now, so they are very understanding of how you will be feeling. There will be around 20 of you on the day.
Interview questions [3]
Question 1
When was a time where you showed great customer service? Answer like you are telling a story.
Really nice and friendly experience! Actually one of the nicest interviewing processes to be honest - definitely felt heard and welcomed. The interviewers were lovely and came across very human and it was a relaxed environment.
I applied online. The process took 4 weeks. I interviewed at TUI Group (Stansted Mountfitchet, England) in Oct 2024
Interview
Welcoming recruitment team, easy to use interface and straight forward process. The interview questions were very well structured, and they make it feel as if you are having a conversation.
I applied online. I interviewed at TUI Group (Gatwick, England) in Sept 2024
Interview
Brilliant interview process very kind staff, positive and friendly, some details may be vague until you get a contract, apart from that extremely helpful recruitment. Group exercise and interview (and introduction to company)