The hiring process for Teletech was pretty bizarre. The first part was a tedious three hour online application, which asked questions that seemed aimed at assessing your personality traits and experience level in the industry. A few weeks after that, a phone interview was scheduled with an automated phone system. It asked 3-5 questions that you were told beforehand in an email, and recorded your answers. A few weeks after that I was invited to an online "interview" that turned out to be a 30 person conference call where they offered everyone present a job. At no point in the process did I speak or even communicate with another actual person. Employment began a month after that conference call.