The process, was Horrible. I applied online , and had a phone interview(initial). They said i passed the phone call interview, and will have 2 tests and a final interview, I arrived at the exact time as i was told. The environment was unprofessional, things weren't organized. People who walk-in we're more prioritized. I came all the way from pampanga to apply on Makati. I felt like i was just a typical walk-in applicant. IT WASN'T TWO TESTS it was more. 1st test= personality test, 2nd = computer test, 3rd = typing test.This test contains about 4-5 sets of quizzes I passed, and had a final interview, But i was not informed to have another test .. Last test was a phone call conversation with a programmed phone call test.(Hardest part of test) MATIRA MATIBAY talaga, dami pinaalis.. 3 nalang kami natira ng gabi. I am very fluent in english yet i was not hired, because of they said my voice was too soft, It wasn't too soft for me, i felt like everybody in the room could hear me, i felt like shouting. Although my skills was great, The HR just informed me i need to work on how loud my voice is. i failed the last test. I wish i was informed more about more about the REAL DETAILS OR REAL TESTS THAT YOU SHOULD BE TAKING, Very disappointing..Waste of time and effort.