I applied online. The process took 1+ week. I interviewed at TP (Toronto, ON) in May 2018
Interview
The first interview was a group session where two HR representatives asked a couple of questions to every person. The first part was fairly easy, then they told me that they wanted to move forward with my application and scheduled a second interview for the following week. On the second interview, met with the Operations Manager of the campaign I was applying for and she started to explain the job and asked me just if I had previous experience with customer service. After that, she asked me if I had any questions. After I finished asking questions about the position and the pay, she told me she would send my application with her notes to the pertinent department and told me that I would be receiving feedback through email.
A couple of days passed by and I called TP to ask when should I be receiving the feedback. They told me that the following day I would be receiving it. Two days passed by and I call again to ask I there was any feedback and Again was told that I would be receiving it next Monday afternoon. I am still waiting for my feedback. Hopefully, I get the position
Wasn’t much of an interview. It was a group thing offered 9-3. Was told to put aside 2-3 hours for it. We just did an internet speed test live, going over the job and more. I had taken an assessment the day before interview. Went over the onboarding stuff and what the job in details
Online assessment then Virtual Office zoom meeting. Then they let you know whether you passed the assessment before onboarding you. If you didn't pass the assessment you are invited after 30 days to retake the assessment.
Interview questions [1]
Question 1
Did get to interview since you have to pass assessment first.
The interview process was online which included typing, listening and reading test. Also analytical questions as well. All these sections are time bound. Once you complete the assessment and are successful. The offer letter is sent within a day.