Basic competency questions and knowledge about the company were required. The telephone interview started with a touch on my CV, followed by questions about the company, its competitors, the division I had applied for and finished with questions about situations I have been involved with and the subsequent tackling of the situations.

telephone interview from HR, lasted 20 mins, pretty standard questions what do you know about ICAP, who're the competitors, describe yourself in 3 words, why do you want to work here. The interviewer was rude, she yawned down the phone at one point, quite off putting in your first ever telephone interview