Candidates applying for Customer Service Advisor roles take an average of 3 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 10 days.
Common stages of the interview process at TP as a Customer Service Advisor according to 1 Glassdoor interviews include:
Phone interview: 50%
Skills test: 50%
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The interview process was tedious with lot of online sections. We had about 4 assessments and in person interview. Our language fluency was tested. The test comprised of Grammar, Vocabulary, Comprehension and Understanding. The test was based on English and French.
I applied through an employee referral. The process took 1 week. I interviewed at TP (Kilmarnock, Scotland) in Jul 2021
Interview
Phone call interview (about 20 mins), then a group interview (about 8-10 people), then one on one to ask more intimate things and potential offer you the job. Overall it was a little intimidating but you are all there for the same thing, if you get a good interviewer then it is more of a casual chat and to get to know you and your insights.
Interview process very easy. Basic questions, they need people, so nothing special to mention here. I had a few tests to pass (language test, French in my case, typing speed..) I’ve spoken with a french speaker from HR, she was explaining to me life in Athens (well she “forgot” to mention how difficult is it to find an accommodation with such a low salary). We also had a quick chat in English. They took care of the flight expenses, taxi at the arrival and the first week’s hotel expenses.