Easy just asked the usual what do u do in a hard situation when dealing with a difficult customer. There is 2 prts one with hr and the other with branch manager
Interview questions [1]
Question 1
what do u do in a hard situation when dealing with a difficult customer. Can you sell me this pen etc etc
I applied online. I interviewed at TCF (Chicago, IL) in Nov 2020
Interview
Over the phone, an initial interview with HR and then a final interview with the branch manager. The interview with HR was easy but the branch manager was tough. The branch manager was friendly and the staff was great
Interview questions [1]
Question 1
Why do you want to work for us? Do you have any experience in banking? Do you know policies and procedures?
I applied online. The process took 2 weeks. I interviewed at TCF (Lemont, IL) in Jul 2019
Interview
There were two phone interviews with the same person from corporate and then I went to the branch and had an interview with the branch manager. They called me about a week later and told me I got the job.
