One-on-one interview with one of the managers. The manager had a booklet with questions to go through. Interview was quite informal, it was more like a chat. Lasted about 15-30 minutes. Mostly scenario-based questions.

The interview process at TK Maxx was structured and welcoming. It began with a brief introduction to the company and role, followed by competency-based questions focused on customer service, teamwork, and handling busy retail environments. I was asked to give examples from previous experience and demonstrate how I would support store operations. The process also included availability discussions and an opportunity to ask questions about expectations and training.